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What is Wisconsin Crime Alert Network?
The Wisconsin Crime Alert Network from the Wisconsin Department of Justice allows local, state, federal, and tribal law enforcement agencies to send out crime alert bulletins to businesses and the public targeting recipients based upon type of business and location. Alerts are sent via email, SMS text, and fax to those signed up to receive alerts.
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How does Wisconsin Crime Alert work?
You will receive crime alerts from law enforcement agencies based upon where you are located and the type of business or organization you have, or if you are a private citizen.
All alerts are Timely, Relevant to You, and may require Action by You
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What is a Wisconsin Crime Alert Account?
Any business or individual may sign up for a Wisconsin Crime Alert account. You can add multiple devices (cell phones, email, fax machine) to a Wisconsin Crime Alert account. Alerts can be sent to all devices listed in your Wisconsin Crime Alert account.
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How much does it cost to join?
Subscribing to the network is just $12 per year.
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What if I cannot pay by credit card?
For those unable to pay by credit card, you can be invoiced and pay by check. To set up your account for payment by check please call the Wisconsin Crime Alert office at 608-240-3597.
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What if my business fits into more than one business category?
During the initial registration process you will select one business category. However, after you register you will receive a welcome email with information on how to add additional categories to you profile.
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What if my business has multiple locations?
Please call the Wisconsin Crime Alert office at 608-240-3597 and they can assist you in setting up your account for multiple locations.
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Can individuals subscribe or do I have to have a business?
Individuals can subscribe and are strongly encouraged to do so. For the "category" you select you will pick "General Public." You also have the option to select if you are a neighborhood watch member.
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Who sends out alerts?
Alerts are sent out by law enforcement officers from local, state, federal, and tribal law enforcement agencies.
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What types of alerts will be sent?
Alert types may include:
- Crime Prevention
- Finding Stolen Property
- Identifying Suspects
- Locating Missing Persons
- Notifying Public about Police Action
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Will my cell phone work?
Wisconsin Crime Alert uses email, fax, and the text messaging (SMS network) feature of your cell phone to deliver alerts. The alerts come across like a page on a pager. ALL cell phone carriers, and paging companies, offer text messaging. Nearly all phones purchased within the past few years are text messaging capable. If you are unsure, contact your carrier to ask about your phone and text messaging.
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What is text messaging and how do I sign up for it?
Text messages are short messages sent to your phone, similar to receiving a page. Each message contains between 100 and 160 characters, or about 10 words, depending upon your carrier. An example of a text message is the notification you receive on your phone when you have new voicemail.
Many carriers activate the service automatically. You should check with your carrier to make sure your text messaging is active. See the carrier matrix for a list of carriers and contact information.
Good links to learn how to read text messages on your phone include:
How many devices/e-mail addresses can I sign up?
You may sign up for a total of 4 devices.
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How do I prevent SPAM filters from blocking my alerts?
Internet Service Providers (ISPs) utilize various methods to prevent unsolicited commercial e-mail (Junk mail or spam) from being delivered to users' mailboxes. Some of these methods may mistakenly classify Wisconsin Crime Alert alerts as such and not deliver the alert to the recipient. Each ISP has different set of steps to follow to assure these alerts get delivered directly to the users' mailboxes. Typically the sender's domain name must be added to an address book or 'safe list'. To assure you receive Wisconsin Crime Alert e-mail please add alerts.wisconsincrimealert.gov to your address book or safe list. If you still have trouble, please contact the helpdesk at 608-240-3597 or via e-mail at info@wisconsincrimealert.gov.
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